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Head of RAN Product Support (365848)

Head of RAN Product Support will report to Head of Product Line 5G RAN and be a member of PL 5G RAN Leadership Team.
PL 5G RAN is responsible for the company’s 5G RAN product and business, including the full P&L and the LCM of the product.

5G is being deployed across the world.
The introduction of 5G is in many ways more complex for our customers than previous generations due to the wider array of both deployment options and frequency bands.
This complexity drives a market need for fact-based knowledge and for Ericsson to advice in the network evolution towards true 5G networks and then to re-use best practices across operators.

The Head of RAN Product Support leads a team with the objective of defining and advising on network evolution plans for key customers.
The team also provides world class product and sales support to our 5 MAs though close collaboration with Domain functions and Key Accounts.
This includes development and articulation of the value Ericsson brings for key solutions (value argumentation), in close collaboration with Strategic Product Manager (SPM), Commercial management and Marketing functions.
The RAN Product Support team should be the gearbox through which we can scale out product information and value argumentation to the MAs.

As a leader in PL 5G RAN we expect you to have a holistic mindset, strategic thinking, ability to cooperate across the organization, generate energy and be actively involved in your team’s daily challenges.
We see that you have strong leadership skills, combined with visionary thinking, an experience and interest in driving change and that you thrive in leading others to success.


  • Build an organization characterized by proactivity, subject matter competence, result- and business focus
  • Identify, build and nurture talent
  • Develop and implement cutting-edge methodologies to develop fact-based and insight-based network evolution plans for leading operators
  • Scale best practices of engagement models across customers and MAs
  • Drive development of value argumentation for 4G/5G SW features
  • Facilitate strategic discussion and info exchange between BA and MA, including driving relevant fora
  • Scaling product competence to MA, including:
  • Quarterly report on latest developments and value argumentation within Ericsson Radio Systems portfolio
  • Sales Hot Topic presentations and Webinars
  • Support pre-GA solutions and transfer to Bid-office of GA solutions
  • Provide expert knowledge to RFx work and customer presentation / interaction
  • Collaboration across organizations including constantly seeking for WoW improvements

Key qualifications

  • University degree preferably in Engineering.
    Additional MBA qualification is desirable
  • Excellent understanding of the global Telecom/ICT industry
  • Excellent knowledge of Ericsson organization, PA Networks products and solutions, customers, commercial and offerings
  • Several years of presales / complex solution sales and customer facing roles
  • Several years of leading organizations with a proven track record of building talent
  • Experience in product management is a plus
  • Experience of leading business and operational work

Required skills

  • Strong leadership skills, specifically providing vision, structure and building critical talent
  • Excellent interpersonal, social and communication skills
  • Very strong influencing and thought leadership skills
  • Strong Analytical skills
  • Collaborative, team-player and able to work across geographies and cultures
  • Capability to take ownership and drive initiatives beyond established boundaries
  • A high focus on continuous improvement and fostering a high performing culture Good understanding of Ericsson competitors (strengths, weaknesses, sweet spots)
  • Excellent Tecno-commercial implementation track record.
  • Strong ability to influence informally

We look forward to receiving your application in English.
Please note we cannot accept applications via email.

Primary location for this role: Stockholm, Kista

Why is Ericsson a good place to work?

Ericsson enables communications service providers to capture the full value of connectivity.
The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences.
Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation.  We support networks that connect more than 2.5 billion subscribers.
With close to 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world’s mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favorite content to helping people recover from natural disasters by enabling better communications between rescue workers.
Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people.
Working across business areas, across cultures, across geographical borders, across technical disciplines.
Often, across ground-breaking solutions.
Next generation technology can be staggeringly complex.
But the simpler it is to use; the more people benefit from it.
Join us and help build technology that makes it simple to connect with information, business, societies, and each other.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.


Ericsson AB

Kistagången 6
16440 Stockholm
publicerad: 2020-03-26
start: Vanlig anställning
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sista ansökningsdag: 2020-04-05